Features
Get to Know the Features of PortalPlus™
PortalPlus™ is a secure web platform you and your patients use to communicate with each other in more effective, more informative, and ultimately more efficient ways. PortalPlus™ has two distinct interfaces:
More than Just a Patient Portal
PortalPlus™ is more than just a patient portal. It's a Portal plus a growing library of add-on's your practice can use to put the Internet to work for you.
Learn more about The PortalPlus™ Platform
Learn more about security of PortalPlus™
Meet the Patient Portal
When your patients log into PortalPlus™, they immediately see a menu of all the routine transactions they can perform online like appointment requests and prescription refill requests. Patients usually find it so convenient to handle these transactions online that they'll come to prefer the patient portal over a phone call, a key efficiency booster for your practice.
PortalPlus™ Creates a Better Patient Experience
Patients will also have a better patient experience with your practice. Why? Because the studies show that patients are more than eager to transact their healthcare online. In fact, in the USA:
- About 66% of adults go online looking for health information
- About 77% of adults would like reminders via email when they are due for a visit
- About 75% of adults would like the ability to schedule a doctor's visit via the Internet
- About 74% of adults would like to use email to communicate directly with the doctor
- About 67% of adults would like to receive test results online
- About 64% of adults would like to have access to an electronic medical record
Your patients want to interact with you online. And this is a good thing since using PortalPlus™ will not only make your patients happy, it will make your practice more efficient, too.
Delivering the Right Patient Education at the Right Time
Patients will also have a better healthcare experience with your practice. Why? Because PortalPlus™ uses the data already stored in your practice management and EMR systems to present timely, personalized patient education content from our award-winning patient education library.
Imagine a patient who was just diagnosed with asthma by her pulmonologist and has been prescribed Advair®. This patient has received a flood of new information from her doctor and may find it difficult to remember everything from the visit. In fact, almost 60% of doctors report their biggest complaint of the patient visit as patients failing to follow the prescribed treatment regimen.
But with PortalPlus™, the patient will be able to view her list of medications directly in the Patient Portal, and view a helpful article on "Fluticasone and Salmeterol."

In an update scheduled for late 2009, patients will be able to view a list of their conditions and link directly into relevant content that is automatically kept up to date by PortalPlus™.

Branded To Your Practice
Your practice can customize the header so that PortalPlus appears branded uniquely to your practice.


Patients Can Personalize the Portal with Their Own Picture
A simple but high-impact feature is the ability for patients to be able to upload their own photo and use that photo in all correspondence with the practice.


PortalPlus
- Patients can see all upcoming encounters at a glance + prep instructions
- Online registration
- Perform routine transactions online
- Appointment requests
- Prescription Renewals
- Medical record requests
- Any form you want!
- Send a secure message to the practice
- View a limited medical record
- View account balance and pay bill
- Demographic Updates
Practice Portal Features
- Manage all incoming patient requests in a single secure inbox
- Unique login for each staff member
- Message routing
- Notification of every important patient portal event (!)
- Process online registrations (!)
- Notification however you'd like (!)
- Search for any patient to see their profile
- Receive Rx renewals directly to EMR (integration only)
- Assign patient education to specific encounters (coming soon!)
- Receive online bill payment
- Create any online form
- Receive patient demographic notices
- Secure messaging with patients